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Introduction to Assessment Centres

A full day workshop during the 2023 Virtual ACSG Conference on Wednesday, 15 March 2023 from 08:00 - 17:00 SAST


The purpose of this workshop is to provide delegates with basic knowledge on the use of assessment centre technology. The aim is to provide delegates with an understanding of assessment centre methods so that they can make informed decisions on how and where assessment centres can be used in their organisations. Delegates will not become assessment centre practitioners after attending this half-day workshop but will at least have a good source of reference on which informed decisions can be based.


The topics that will be discussed are:

  • What is an assessment, diagnostic and development centre?

  • Uses of assessment centres;

  • Why are competency models important in assessment centres?

  • Types of assessment centre exercises;

  • Compiling an assessment matrix and the selection of appropriate exercises;

  • The role of the observer;

  • The process of data integration and report writing;

  • Feedback principles;

  • Assessment centre ethics; and

  • Steps in designing an assessment centre.


Sandra Schlebusch is the managing director of LEMASA (Pty) Ltd. She obtained a BCom Honours degree in Industrial Psychology at the Potchefstroom University for Christian Higher Education. She continued her studies in business and management-leadership and obtained an MBA during May 2004 at the University of the Northwest, Potchefstroom Campus. Her 30 years of work experience encompass the domain of people development – from selecting, to developing, and to nurturing talent. She has worked both full-time and as a consultant in large corporations, as well as state-owned and smaller enterprises, where she designed and implemented coaching and mentoring, leadership development, as well as succession development processes. Sandra’s specialisation is assessment centres, and she specifically uses simulations as part of her design, development, and implementation of numerous assessment centres, both for selection and for developmental purposes. Her unique area of work is coaching development centres – these incorporate coaching with the rigour of assessment centres. She is both an experienced assessor and coach, having worked with people from diverse cultures and backgrounds across the world. Sandra is past Chairman of the Assessment Centre Study Group (ACSG). She co-established the AC Academy in 2012 with the aim of educating potential assessment centre users. She has published the following books: Assessment Centres: Unlocking People Potential (1st and 2nd Edition), as well as a couple of peer reviewed articles on this subject in scientific journals. She also speaks on the topic of assessment centres at both national and international conferences.

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