General Terms and Conditions for Event Participation

 

1. Agreement to Terms

By registering for and participating in this event, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms and conditions, you must not register for or attend the event.

 

2. Registration and Payment

 

2.1 Registration

• All attendees must complete the registration process and pay the applicable fees to participate in the event.

• Registration is considered complete only when full payment is received.

 

2.2 Payment Methods

• We accept payments via bank transfer, and other specified payment methods.

• All payments must be made in the currency specified during the registration process.

 

2.3 Confirmation

• A confirmation email will be sent to you upon receipt of your payment.

• If you do not receive a confirmation email within 5 business days, please contact us at info@acsg.co.za.

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3. Cancellation and Refund Policy

 

3.1 Cancellation by Attendee

• Cancellations must be made in writing to info@acsg.co.za.

• Refunds will be processed based on the following schedule: Cancellations made more than 30 days before the event will receive a full refund. Cancellations made between 15-30 days before the event will receive a 50% refund. Cancellations made less than 15 days before the event will not be eligible for a refund.

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3.2 Cancellation by ACSG

• In the event that the ACSG cancels the event, registrants will receive a full refund.

• The ACSG is not responsible for any travel or accommodation expenses incurred by the registrant.

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4. Substitutions and Transfers

 

4.1 Substitutions

• If you are unable to attend, you may transfer your registration to another person at no additional cost.

• Substitution requests must be made in writing and received at least 2 business days before the event.

 

4.2 Transfers

• Registrants may transfer their registration to another event hosted by our organisation within the same calendar year.

• Transfer requests must be made in writing and received at least 15 business days before the event.

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5. Event Participation

 

5.1 Admission

• Admission to the event is granted only upon full payment of the registration fee.

• The ACSG reserves the right to refuse entry to any attendee who has not paid the registration fee in full.

 

5.2 Conduct

• Attendees are expected to conduct themselves in a professional manner at all times. The ACSG reserves the right to remove any attendee who behaves inappropriately.

• The ACSG is not responsible for the conduct of any attendee.

 

5.3 Event Content

• The ACSG reserves the right to make changes to the event program, content, and speakers without prior notice.

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6. Privacy and Data Protection

 

6.1 Use of Personal Information

• Personal information collected during the registration process will be used solely for event management purposes.

• Your information will not be shared with third parties without your consent, except as required by law.

 

6.2 Photography and Recording

• By attending the event, you consent to being photographed and recorded. The ACSG may use these materials for promotional purposes.

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7. Intellectual Property

• All intellectual property rights in all materials distributed by the ACSG in connection with the event are expressly reserved, and any unauthorized duplication, publication, or distribution is prohibited.

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8. Limitation of Liability

• To the maximum extent permitted by law, the ACSG shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the event.

• The ACSG's liability for any claim arising out of or in connection with the event shall not exceed the registration fee paid by the attendee.

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9. Indemnification

• Attendees agree to indemnify and hold harmless the ACSG from any claims, damages, losses, liabilities, and all costs and expenses of defense, including but not limited to, attorneys' fees, resulting directly or indirectly from a claim by a third party that arises in connection with their participation in the event.

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10. Governing Law and Jurisdiction

• These terms and conditions shall be governed by and construed in accordance with South African legislation. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

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11. Force Majeure

• The ACSG shall not be liable for any failure or delay in performing its obligations where such failure or delay results from any cause beyond the reasonable control of the ACSG.

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12. Amendments

• The ACSG reserves the right to amend these terms and conditions at any time. Any changes will be communicated to registrants via email and will be effective immediately upon posting.

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Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

• Email: info@acsg.co.za

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Other:

• Booking is provisional until full payment has been received or an alternative arrangement has been made with the ACSG.

• Please ensure that you comply with your employer’s procurement procedures. Any outstanding fees not paid by your employer will be in your pocket. You could be handed over to a debt collector if your fees are not paid timelessly.

• Attendance certificates will not issued after the conference and/or workshop.

• Workshop, conference, accommodation and shuttle transfer and/or exhibition fees are payable before the start of any conference or workshop unless other arrangements have been made with the ACSG. Once proof of payment has been received, the booking for the workshop, conference, accommodation and shuttle transfer and/or exhibition will be confirmed electronically by the ACSG.

• The ACSG’s bank details are on the invoice for your fees.

• When payment is made via electronic transfer please quote your invoice number as a reference and email a copy of the deposit slip or proof of electronic transfer to the ACSG at info@acsg.co.za.

• A delegate may be substituted by another delegate if the ACSG has been informed in writing.

• ACSG reserves the right to alter the event, workshop and/or conference details at any time.

• The ACSG does not guarantee that advertising on the ACSG website and/or exhibiting at an ACSG event will translate into any sales for the advertiser. Advertising on the ACSG website and/or exhibiting at an ACSG event is viewed as a branding opportunity for the advertiser and as support for the ACSG as a not-for-profit organisation. As a study group, the ACSG does not have a market segmentation strategy and will not be able to provide any details about its members and their activities to any advertiser.

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Terms and Conditions Policy for Event Payments

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1. Payment Terms

 

1.1 Registration Fees

• All attendees must pay the registration fee in full to secure a spot at the event.

• Registration fees vary depending on the event type, membership status, and registration date (early bird or standard).

 

 

1.2 Payment Methods

• We accept payments via bank transfer and other specified payment gateways.

• All payments must be made in the currency specified during the registration process.

 

 

1.3 Payment Deadlines

• Payment deadlines are outlined in the event registration details. Failure to meet these deadlines may result in cancellation of your registration.

• Early bird rates are applicable only if payments are received by the specified early bird deadline.

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2. Cancellation and Refund Policy

 

2.1 Cancellation by Attendee

• Cancellations must be made in writing to our event management team.

• Refunds will be processed based on the following schedule: Cancellations made more than 30 days before the event will receive a full refund. Cancellations made between 15-30 days before the event will receive a 50% refund. Cancellations made less than 15 days before the event will not be eligible for a refund.

 

 

2.2 Cancellation by Organiser

• In the event that the ACSG cancels the event, registrants will receive a full refund.

• The ACSG is not responsible for any travel or accommodation expenses incurred by the registrant.

 

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3. Substitutions and Transfers

 

3.1 Substitutions

• If you are unable to attend, you may transfer your registration to another person at no additional cost.

• Substitution requests must be made in writing and received at least 2 business days before the event.

 

 

3.2 Transfers

• Registrants may transfer their registration to another event hosted by the ACSG within the same calendar year.

• Transfer requests must be made in writing and received at least 15 business days before the event.

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4. Confirmation and Receipts

 

4.1 Confirmation

• A confirmation email will be sent to you upon receipt of your payment.

• If you do not receive a confirmation email within 5 business days, please contact the ACSG at info@acsg.co.za.

 

 

4.2 Receipts

• An official receipt will be issued upon request. Please contact us at info@acsg.co.za to request a receipt.

 

 

5. Event Participation

 

5.1 Admission

• Admission to the event is granted only upon full payment of the registration fee.

• The ACSG reserves the right to refuse entry to any attendee who has not paid the registration fee in full.

 

 

5.2 Conduct

• Attendees are expected to conduct themselves in a professional manner at all times. The ACSG reserves the right to remove any attendee who behaves inappropriately.

​

 

6. Privacy and Data Protection

 

6.1 Use of Personal Information

• Personal information collected during the registration process will be used solely for event management purposes.

• Your information will not be shared with third parties without your consent, except as required by law.

 

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7. Changes to Terms and Conditions

• The ACSG reserves the right to amend these terms and conditions at any time. Any changes will be communicated to registrants via email and will be effective immediately upon posting.

 

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8. Governing Law and Jurisdiction

• These terms and conditions shall be governed by and construed in accordance with the legislative laws of South Africa. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of of South Africa.

 

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9. Limitation of Liability

• To the maximum extent permitted by law, the ACSG shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the event.

 

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10. Indemnification

• Attendees agree to indemnify and hold harmless the ACSG from any claims, damages, losses, liabilities, and all costs and expenses of defense, including but not limited to, attorneys' fees, resulting directly or indirectly from a claim by a third party that arises in connection with their participation in the event.

 

Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

• Email: info@acsg.co.za