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The Missing Link in HR Transformation: Coaching Development Assessment Centres

Uanda Ndou

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Case study of implementing the HR Business Partner model at UNIVEN and the role of Coaching Development Assessment Centres (HRDACs) in enabling mindset shifts, capability building, and culture change. Describes simulations, group debriefs, and coach-led reflection with feedback loops into development plans and periodic reviews.

Master HR Professional (SABPP), certified professional coach; Industrial Psychologist registered with HPCSA; 25 years' HR experience across public and private sectors; HR Director at UNIVEN since 2019.

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